PAYMENT
Pay online with Credit/Debit Cards. Secure payments processed by Sagepay (Protx)
Pay by Phone with Credit/Debit card. Place order as normal and follow instructions at the end of checkout.
(Phone payments Mon-Fri 9am-5.30pm, Sat 9am-4.30pm)
SHIPPING
All our shipping costs are based on Delivery to the UK (with exceptions below) and is £7.95 per order.
Postcode surcharges apply to certain areas as below, please contact us first before ordering
£10 surcharge for AB31 to AB36, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49 to PH50.
Click here to pay £10 surcharge for above postcodes
£20 surcharge for all HS, IV41 to IV49, IV51, IV55 & IV56, KA27 & KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, all ZE codes.
Click here to pay £20 surcharge for above postcodes
£13 surcharge for Northern Ireland.
£23 surcharge for Channel Islands & Isle Of Man
For overseas orders please contact us first before ordering
Please note - due to weight of the industrial winches, please contact us before ordering for exact cost of shipping.
Whilst we keep our stock prices as low as possible delivery rates are dictated by carriers who set the charges. We try to get the best possible rates and will continue to update our rates on a regular basis. Orders are usually despatched within 2 - 3 days
RETURNS
We have a "no quibble" returns policy.
Provided that the goods you ordered are returned to us in good condition (or in the case of damaged or faulty goods, in the condition in which you received them) within 14 days from the date of receipt, any payment made for the goods in question will be refunded in full.
Our returns policy complies with the consumer protection (distance selling) regulations brought forward by the European Union and laid out by the Department of Trade and Industry.
A return surcharge of up to 50% may be deducted from any items returned to us that we are unable to resell as new eg incomplete or damaged goods.
For further information go to http://www.dti.gov.uk/
Winches UK is part of Towbars UK and Tools UK (SW) Ltd, 11 Alexandria Industrial Estate, Cullompton, Devon, EX15 1BW